A: To protect your personal information, Platinum Pets follows industry best practices to ensure your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. All personal information is encrypted using secure socket layer (SSL) technology and stored with an AES-256 encryption.
A: Powder coating is a nontoxic, environmentally friendly finish applied to our bowls and diners that is then baked to cure the coating. This process not only gives our products vibrant finishes, but it increases the durability. Our bowls are more resistant to stains, chips, scratches and dents with the powder coat finish.
A: Along with a bold look and more durable product, the powder coating process is environmentally friendly. Any dry product that is not affixed to the bowl or diner is collected and reused. The dry nature of the process also eliminates the presence of volatile organic compounds that are present in other paint products.
A: Our retail partners each carry a different collection of our colors based on their needs. Ask your local pet store to special order your favorite colors or check with our online partners.
A: For the best fitting, we recommend you consult our Diner Sizing Chart. We created the chart to help you select the right size based on the breed and weight of your pet.
A: Veterinarian studies have shown that raised diners ease back, neck, spine and hip strain while aiding the digestive system and promoting esophageal health.
A: Our silicone rings won’t crack over the years, giving you a more durable product.
A: The surgical grade stainless steel that forms the base of our bowls are nontoxic, food grade safe and hygienically sterile. This ensures the health of your pet.
A: By forming our bowls from a single sheet of stainless steel we eliminate the need for any welding or creation of seams. This eliminates the chance of leaking, rusting and lead contamination from any welds.
A: Platinum Pets has carefully measured the volume of our bowls so you know exactly how much food your pets are getting at each meal. This lets you provide your beloved family friend the right amount of nutrition to keep them healthy and happy.